Privacy Policy Last Updated: February 27, 2026 1. Introduction Welcome to Sayenly. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. By using Sayenly, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the application. 2. Information We Collect 2.1 Information You Provide to Us We collect information you provide directly when you: Create an account (name, email address, phone number, password) Complete your profile (profile photo, location, skills for service providers) Post a service request or offer a service Communicate through the app (messages, photos of issues/work) Submit reviews and ratings Contact our support team 2.2 Information Collected Automatically When you use Sayenly, we automatically collect certain information, including: Device information (device type, operating system, unique device identifiers) Log data (IP address, browser type, pages visited, time and date of visits) Location data (with your permission, to connect you with nearby service providers) Usage data (features used, actions taken, time spent in the app) 2.3 Information from Third Parties We may receive information about you from third parties such as social media platforms if you choose to link your account, or from payment processors when you complete transactions. 3. How We Use Your Information We use the information we collect to: Create and manage your account Connect customers with nearby skilled service providers Facilitate communication between customers and service providers Process transactions and send related information Display your profile and service listings to other users Enable the review and rating system Send you technical notices, updates, and support messages Monitor and analyze usage patterns to improve our services Detect and prevent fraudulent transactions and other illegal activities Comply with legal obligations 4. Sharing of Your Information 4.1 With Other Users To facilitate connections between customers and service providers, certain profile information is visible to other users. This includes your name, profile photo, location (approximate), ratings, and reviews. Service providers' skills and availability are also shared with customers. 4.2 With Service Providers We may share your information with third-party vendors and service providers that perform services on our behalf, such as payment processing, data analytics, email delivery, hosting services, and customer service. 4.3 For Legal Reasons We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). 4.4 Business Transfers If Sayenly is involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy. 5. Data Retention We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time. We may retain certain information as required by law or for legitimate business purposes. 6. Security of Your Information We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. 7. Location Data Sayenly uses location data to connect customers with nearby service providers. We request access to your device's location when you use the app. You can disable location services at any time through your device settings, but this may affect the functionality of the app. We do not sell your location data to third parties. Location data is used solely to facilitate service connections within the platform. 8. Children's Privacy Sayenly is not intended for use by individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we discover that a child under 18 has provided us with personal information, we will immediately delete such information from our servers. 9. Your Rights and Choices Depending on your location, you may have the following rights regarding your personal data: Access: Request a copy of the personal data we hold about you Correction: Request that we correct inaccurate or incomplete data Deletion: Request that we delete your personal data Portability: Request a machine-readable copy of your data Objection: Object to certain types of processing of your data Withdrawal of Consent: Withdraw your consent at any time where we rely on it To exercise any of these rights, please contact us using the information provided below. 10. Push Notifications We may send push notifications to your device to provide updates about service requests, messages, and other relevant information. You can opt out of receiving push notifications at any time by adjusting the notification settings on your device. 11. Third-Party Links Our app may contain links to third-party websites or services that are not owned or controlled by Sayenly. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. 12. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by updating the date at the top of this policy and, where appropriate, through in-app notifications or email. You are advised to review this Privacy Policy periodically for any changes. 13. Contact Us If you have any questions about this Privacy Policy or our data practices, please contact us at: Sayenly Email: sayenly1@gmail.com Website: https://sayenly.nahrdev.com © 2026 Sayenly. All rights reserved.